How can we help you?
Why use a travel management company?
Do you keep track of my personal information and preferences?Yes, ATCO Travel uses a web-based tool called ProFILER. This profile system allows travellers, travel arrangers and their agents to store corporate and personal information in the system. This information is then automatically transferred to all future reservations. Gathered information includes: frequent flyer information, seating preference and cost centre and department codes, to name a few.
How do I access my itinerary after hours?ATCO Travel clients have access to their itineraries via our web-based system, AirWEB. Reservations can be viewed up to 90 days post travel.
Do you offer any emergency services?
Yes, the ATCO Travel team is available to assist with any emergency during regular business hours. We also provide after-hours emergency assistance through our partner, TravelSavers.
Yes, ATCO Travel offers corporate accounts the benefit of our online reservation tool powered by KDS. For those organizations who choose to access this service, reservations can be made 24/7 with this online tool.
Do you negotiate preferred rates and agreements?Yes, our account management team handles supplier negotiations on behalf of our clients. This can include airline contracts as well as car and hotel programs.
Would I have access to travel management reporting?Yes, our account management team has access to more than 100 standard reports and also provides unlimited options for custom reporting. These reports can include specific traveller’s details, cost allocations, and summary level reports.
Does ATCO Travel have a preferred car and hotel supplier?Yes, ATCO Travel has preferred car rental rates with Hertz Rent a Car, and discounted hotel rates with Coast Hotels & Resorts and Delta Hotels.
What other services to you offer?ATCO Travel has a dedicated Groups and Meeting Management department, a team of Vacation Specialists and Corporate Charter Management specialists.
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